For patients & families

Your medicine,
always. close by.

Whether it's a child's fever at 9pm or a monthly diabetes refill — Balsam helps you find the right pharmacy, see real prices, and order with confidence. Free for every patient. Forever.

2M+Prescriptions filled
840+Pharmacies on Balsam
4 minAverage refill
Colorful medication tablets
For everyone in MENAFREE_FOR_PATIENTS

Three habits, three taps each.

Colorful medication tablets
Refill in 60 seconds

Re-order your monthly medicine without leaving the house.

Snap a photo of your prescription or just tap "refill" — your pharmacy gets the order before you finish your tea.

01

See real prices, in your currency.

Compare what nearby pharmacies actually charge, in SDG or USD, before you walk out the door.

02

Cold-chain medicine, tracked.

Insulin, vaccines, biologics — you'll know they were kept at the right temperature from warehouse to your hand.

03

One profile, every pharmacy.

Your prescription history travels with you. No more carrying paper prescriptions between branches.

How a refill works

Three taps. No paperwork. No queueing.
1

Open Balsam

Your prescriptions are already there — synced from your last pharmacy visit.

2

Tap "refill"

Choose the pharmacy with the best price, or the one closest to you.

3

Collect or have it delivered

You'll get a message when it's ready. Pay in cash, via Bankak, or with mobile wallet.

A monthly refill, end to end.

Amira manages her mother's hypertension. Here's what a refill day looks like since they started using Balsam.

08:12 · Khartoum

The reminder lands.

Balsam notices three days of pills are left and pings Amira before her morning tea. She taps "refill" — no thinking required.

08:14 · Khartoum

Choosing a pharmacy.

Two pharmacies have it in stock: one 300m away at SDG 4,250; one 1.2km away at SDG 3,980. She picks the cheaper one.

08:28 · Al-Shifa Pharmacy

Pickup, paid in cash.

The pharmacist already has the prescription dispensed. Amira shows her phone, pays in cash, and walks out in two minutes.

Patient portrait
My mother is 73 and on six medicines. Before Balsam, the first week of every month was paper, queues, and four different pharmacies. Now I refill them all from one screen, while she finishes her breakfast.
Amira H.
Family caregiver · Khartoum
Get started

Your prescription, one tap away.

Free for every patient. Available on iOS and Android. Works in Arabic and English. Designed for everyone from a teenager to a grandparent.

What's in the box

  • Free, forever
  • Arabic & English
  • Prescription history
  • Price comparison
  • Cold-chain tracking
  • Mobile wallet payments

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Balsam — For patients & families