One platform.
Twelve hard problems solved.
Most pharmaceutical software in MENA solves one job. Balsam solves twelve, because the network only works when every link does. Here is everything inside.
Twelve features. Every one battle-tested.
POS & counter
Sub-3-second checkout. Big buttons. Works for cashiers with no training.
Inventory & reorder
Live stock across branches. Smart reorder points. Expiry tracking by lot.
E-prescription
Cryptographically signed prescriptions, regulator-valid, patient-portable.
Cold-chain log
Temperature tracked from warehouse to shelf. Auto-claim on breaks.
Insurance reconciliation
Major MENA insurers integrated. Reimbursement times halved.
Regulator submissions
Sudan FDA, EDA, SFDA, MoHAP all native. We file, you confirm.
Patient adherence
See whether prescriptions are filled, refilled, and finished.
Multi-branch transfers
Move stock between branches. Audit trail kept automatically.
Drug-interaction warnings
Two-tier alerts: serious + informational. Pharmacist-tuned.
Multi-currency
USD ledger, local-currency receipts. FX snapshotted at sale.
Offline-first
72 hours of zero-internet uptime. Reconciles when the grid returns.
Bilingual everything
Arabic and English everywhere — UI, receipts, audit logs, support.
The features we are proud not to ship.
Balsam will never sell pharmacy purchase data to suppliers. We will never run an ad network. We will never charge patients. We will never lock you out of your own ledger.
If a feature requires us to break any of those, we will not build it — even when it costs us revenue. There is a long list of unbuilt features we are proud of.
Pick the demo that fits you.
20 minutes, real product, real questions answered.
What you will see
- Live POS and offline mode
- E-prescription end to end
- Cold-chain log walkthrough
- Insurance reconciliation
- Regulator dashboard